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Official information requests

Official information requests

Updated 8 May 2019 12:28pm


Your rights to obtaining information

Under the Local Government Official Information and Meetings Act 1987 (LGOIMA) and the Privacy Act 1993 you are entitled to request information from Greater Wellington Regional Council.  We are required to treat any request you make for information as a request made under LGOIMA or the Privacy Act (whether you refer to the Acts or not).

Making a request for information

You can request information from any officer of Greater Wellington Regional Council.  However, so that we can ensure any request is dealt with as quickly as possible, we ask that you contact us using the contact details on the right.

Section 10 of LGOIMA provides that requests should be made with "due particularity" (rather than asking for all information held about a general topic, which creates a large amount of work).

Responding to a request for information

Once you have made a request for information, we are required to supply the information to you as soon as practicable and in any case no later than 20 working days (although there are certain circumstances where this timeframe may be extended). 

Greater Wellington Regional Council is entitled to charge for information which it supplies to you. Our charging policy is based on Ministry of Justice guidelines. More information on how we charge can be found by contacting Democratic Services. Similarly, if you are unsure of exactly what information you are after you can contact Democratic Services so that we can help clarify your request. 

LGOIMA makes provisions for how Greater Wellington Regional Council must respond to requests for information, for example:

  • section 11 provides that it is the duty of the council to assist people making requests
  • section 13 provides that the council must convey its decision on whether to grant the request within 20 working days and must also indicate any charges, and
  • section 15 provides that information in documents may be made available by providing an opportunity for reading it or by providing a summary or excerpt. However, it should be made available in the way preferred by the person requesting it unless there are reasons for not doing so.

Greater Wellington Regional Council will supply the information to you unless we do not hold such information or reason exists for withholding the information under LGOIMA. Click here for the reasons Greater Wellington Regional Council may withhold information.

Ombudsman’s investigation and review

If you have any concerns with Greater Wellington Regional Council’s decisions on any request for information you have made you have the right to request an investigation and review by the Ombudsman. The Ombudsman can be emailed on